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Jyothiswaroop Boggavarapu — Resume

Jyothiswaroop Boggavarapu

Senior Salesforce Omnistudio Developer

bjyothiswaroop7@gmail.com Virginia Beach, VA https://www.linkedin.com/in/jyothiswaroop25/ https://www.salesforce.com/trailblazer/jyothiswaroop25

Professional Summary

Results-driven Salesforce Senior Developer with 6+ years of experience in OmniStudio, Lightning Web Components, and Apex development. Proven ability to lead teams, architect scalable solutions, and deliver complex implementations in the healthcare domain - with deep expertise in OmniScripts, Integration Procedures, FlexCards, DataRaptors, REST/SOAP APIs, and Salesforce Sales & Service Cloud. Skilled in Agile delivery, stakeholder management, and HIPAA-compliant solution design, consistently achieving 85%+ code coverage and following platform best practices.

Work Experience

Senior Salesforce Omnistudio Developer Sentara Health, Virginia Beach,VA
2025-02 – Present
• Implemented custom queries for EvolveNXT platform, enabling real-time data synchronization between Medicare systems and Salesforce, supporting over 10,000 daily transactions.
• Developed and optimized complex SOQL queries for data retrieval and manipulation, improving system performance by 40% and reducing query execution time for critical healthcare data operations Executed comprehensive data loading operations for QNXT system, managing large-scale patient and claims data migration with 99.5% accuracy rate, ensuring seamless integration between legacy systems and Salesforce platform.
• Designed and built comprehensive OmniStudio components for broker onboarding, Medicare quote flow, and recertification processes
• Developed custom Lightning Web Components for specialized Medicare workflows and reporting dashboards used by 200+ internal users daily
• Created Medicare-specific data models for member enrollment, plan benefits, and provider networks, ensuring HIPAA compliance and CMS reporting requirements
Salesforce Developer Aetna
2024-01 – 2025-01
• Created automated business workflows using process builder and Flow Builder, implemented knowledge base systems, and developed custom lightning pages and email automation systems to improve operational efficiency and user experience.
• Performed large-scale data migration and integration using multiple tools (Import Wizard, Dataloader.io, Workbench, Apex Data Loader) and developed data-driven visualizations using Lightning Reports, APEX, Chart.js, and D3.js while maintaining SOQL/SOSL queries within Governor Limits.
• Implemented comprehensive security frameworks including HIPAA-compliant record sharing rules, role hierarchies, custom security settings, and Field Service Lightning territory management with proper access controls to ensure regulatory compliance and data protection.
• Designed and implemented complex OmniStudio solutions including OmniScripts for patient intake processes, FlexCards for dynamic patient information display, Integration Procedures using DataRaptors for healthcare system integration, and Document Generation templates for automated healthcare correspondence.
• Designed and implemented complex OmniStudio solutions including OmniScripts for patient intake processes, FlexCards for dynamic patient information display, Integration Procedures using DataRaptors for healthcare system integration, and Document Generation templates for automated healthcare correspondence.
• Worked as a Salesforce developer and administrator implementing end-to-end solutions using Salesforce.com, Force.com, Apex Classes, triggers, Visualforce, and Lightning Web Components (both Aura and LWC), while configuring custom objects, fields, validation rules, and workflow rules to meet healthcare business requirements.
Salesforce Developer Conduent
2023-03 – 2023-12
• Developed custom Lightning Web Components (LWC), Aura components, and Apex triggers with batch classes and asynchronous methods (Future, Queueable, Schedulable) for large-scale data processing, maintaining bulkification and error handling within governor limits while achieving 85% code coverage.
• Implemented comprehensive Sales Cloud and Service Cloud solutions with lead assignment rules, opportunity tracking, automated case routing, and performance dashboards, improving lead conversion rates and reducing page load times through optimized Lightning components.
• Built end-to-end OmniStudio solutions using OmniScripts, Integration Procedures, FlexCards, and DataRaptor transformations for customer onboarding workflows, document generation, and complex data integration scenarios with multi-object relationships and real-time external system validation.
• Developed robust REST API integrations between Salesforce and external systems with custom authentication, retry mechanisms, secure data transmission protocols, and comprehensive error handling for seamless data flow and system interoperability.
• Implemented comprehensive security models using profiles, permission sets, sharing rules with field-level and record-level access controls, while creating automated workflows through Service Cloud console macros, quick actions, and role-based dynamic Lightning page layouts for enhanced organizational efficiency.
Software Engineer Mobius Knowledge Services, Chennai, TN
2018-01 – 2021-07
• Followed Agile software development methodology with paired programming, test-driven development, and Scrum practices, while developing comprehensive unit test cases using JUnit, implementing Log4j for debugging, and building applications with Maven for automated build management.
• Created custom Docker container images with tagging and deployment workflows, managed version control using SVN for multiple corporate applications, and developed complex SQL statements, stored procedures, and PL/SQL using Oracle SQL Developer.
• Designed and implemented responsive user interfaces using HTML, CSS, JavaScript, jQuery,
JSON, and AJAX for dynamic data manipulation from APIs, enhancing user experience and application functionality.
• Developed REST services using JBoss REST-Easy, Mule ESB for enterprise integration, and implemented business process management with JBoss Drool and JBPM on JBoss EAP 6 platform for scalable enterprise solutions.
• Enterprise Architecture & Framework Implementation "Designed SOA-compliant multi-tenant architecture using Spring MVC framework (Spring Core, DAO, Spring ORM, Spring Web MVC), Hibernate ORM for database connectivity, and implemented design patterns (Singleton, Factory, DAO) based on application requirements.

Education

Masters of Science Data Analytics Indiana Wesleyan University, Forney, TX
2026-01
Master of Science Computer Science University of North Texas, Denton, TX
2021-08 – 2022-12
Bachelor of Science Computer Science Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, Kancheepuram,TN
2016-08 – 2020-09

Skills

Salesforce: Apex Classes/Controllers/Triggers, CPQ, Apttus, SOQL / SOSL, Visualforce Pages / Components, Flows / Workflows / Approvals, Dashboards / Reports, Lightning Web Components / Aura Components
Business Analyst: Requirements Gathering, Process Mapping, User Stories, Use Cases
CI/CD & Version Control: GIT, SVN, Jenkins
Clouds: Sales Cloud, Service Cloud, Health Cloud
Database: SQL, Oracle, MongoDB, Postgre SQL
ETL Tools: Salesforce DataLoader, Salesforce-To-Salesforce, Apex Explorer, Informatica, Work Bench
Integration: Rest API, Soap API
Java/J2EE Technologies: Java, Spring, Spring Security, Spring boot, Spring Batch, Hibernate, JUnit, JDBC
Methodologies: Agile, Waterfall
OmniStudio: Omniscripts, Integration Procedure, Data Raptors, Flex Cards
Programming languages: Apex, Python, C/C++, HTML, CSS, XML, PHP, R Programming
Web Technology: HTML5, CSS3, Java Script, AJAX, JQuery, Bootstrap, Angular JS, JSON, Node.JS

Certifications

Salesforce Certified Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Platform Developer 1
Salesforce Certified AI Associate
Salesforce Certified Omni Studio Developer
Salesforce Certified Agent Force Specialist
Salesforce Certified Omni Studio Consultant